Sreedhar kota 

Trainer with strong teaching and technical experience

Course available for 24 months after purchase

Syllabus:


1.Service Now Introduction & Overview: History, Versions, Benefits
2. What is required to get job in service now and what is the job specifications
(Admin/Developer/Implementer)
3. Self-service: Basic View of service now and instance creation.
4. User Administration:
User - Groups – Roles – Delegate - Impersonation
Important tables related to user administrations.
5. Basic ITIL Concepts.
Lifecycle explanation of Incident, change, Request, knowledge & Problem management.
6. Tables & Columns, Applications & Menus, Dictionary, Reference Qualifier, types of tables and
all basic configurations on tables.
7. System Properties
8. ACL
9. UI Policy
10. Update sets
11. Report and Database views

Scripting: 

12. Client server Model and ServiceNow Architecture
Client script scripting (Introduction)
Client script Types and explanation with one real time scenario.
Glide Form and Glide User with live scenarios and give practice scenarios.
13. Server side scripting && Introduction:
Explain Business Rules & Types and one example for each type.
Explain GlideRecord & GlideSystem(basic level) API with all methods with real time use cases.
14.UI Actions
15.Script includes (Explain Glide AJAX) &
16.Dynamic Reference Qualifier with BR and script include example
17.Data Policies
18.Scheduled jobs with scripting.
19.Background script & Fix Script

Service Catalogs & Workflows

20. Service Catalogs
     Catalog items & Order guides & Record producers
21. Workflows and its activities with live scenarios examples & give practice scenarios
22. SLM, SLA,OLA

Integrations

23. Integration
Data source – Import sets – transform Maps & Transform scripts.
Explain LDAP integration.
Explain REST with instance-to-instance integration.
Explain REST with instance to JIRA integration.
Web services REST/soap and provide live integration videos with explanation.
AD integration

ServiceNow Full Course (Fundamentals (Admin), Scripting, Catalogs & Integrations)

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About ServiceNow Platform Overview
Off the Polaris view
ServiceNow Instance usage in Live Environment (As a End User & As a Developer)
About ServiceNow Team

#1 Platform Overview

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Topics: 
> ServiceNow Versions
> SDLC Explain
> Instances
> Job Roles of serviceNow team
> User Creation
> ServiceNow Learning Sources

#2 Job Roles , SDLC, Versions, Instances, User Creation & ServiceNow Learning sources

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Receiving requirements from various customers and conclude if they can be taken for ServiceNow development or cannot be taken?

#4 Requirement Gathering

SK Facts & IT Careers

Maharashtra

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    https://classplusapp.com/w/skfactsitcareers/courses/422282?utm_source=facebook&utm_medium=social-fb&utm_campaign=web-course-share

Hey! I’m learning with SK Facts & IT Careers and you can too. Here’s a course you might like: ServiceNow Full Course (Fundamentals (Admin), Scripting, Catalogs & Integrations) by Sreedhar kota 
    https://classplusapp.com/w/skfactsitcareers/courses/422282?utm_source=telegram&utm_medium=social&utm_campaign=web-course-share

Hey! I’m learning with SK Facts & IT Careers and you can too. Here’s a course you might like: ServiceNow Full Course (Fundamentals (Admin), Scripting, Catalogs & Integrations) by Sreedhar kota 
    https://classplusapp.com/w/skfactsitcareers/courses/422282?utm_source=linkedin&utm_medium=social-link&utm_campaign=web-course-share

Hey! I’m learning with SK Facts & IT Careers and you can too. Here’s a course you might like: ServiceNow Full Course (Fundamentals (Admin), Scripting, Catalogs & Integrations) by Sreedhar kota 
    https://classplusapp.com/w/skfactsitcareers/courses/422282?utm_source=copy-link&utm_medium=social&utm_campaign=web-course-share

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